Search results

1 – 4 of 4
Article
Publication date: 8 June 2021

Junhai Ma and Yalan Hong

The convenience of online shopping enables the manufacturer to develop direct channels. To counter manufacturer encroachment, the retailer tends to provide presale service to…

Abstract

Purpose

The convenience of online shopping enables the manufacturer to develop direct channels. To counter manufacturer encroachment, the retailer tends to provide presale service to attract more customers. Meanwhile, the service provided by the retailer also has a positive impact on the manufacturer's sale volume, which is usually called the showrooming effect or free-ride. The purpose of this paper is to explore the dynamic game of pricing and service strategy in a dual-channel supply chain with risk attitudes and free-ride.

Design/methodology/approach

This paper considers the risk attitude, characterized by mean-variance theory. First, the optimal pricing and service strategy of two static models under two scenarios are derived. Second, dynamic games are then considered to explore the evolution of the decisions. The classical optimization method is used to solve the problem, and numerical experiments are done to analyze the complex characteristic of the system.

Findings

The result shows that the retailer is willing to provide a higher level of service if his risk preference is higher. The offline retail price and online retail price are positively related to the retailer's risk preference. Besides, the free-ride behavior can reduce the offline retail price and the level of service provided by the retailer. Furthermore, the study indicates that the system is more likely to enter chaos if the retailer's risk preference is higher. Additionally, consumers' service sensitivity and cost coefficient affect the stability of the system.

Originality/value

The study provides a different perspective on supply chain management considering risk attitudes and free-ride The findings of the study can offer theoretical and practical guidance for enterprises to choose adjustment measures according to their risk preference.

Details

Kybernetes, vol. 51 no. 3
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 9 May 2022

Qi Xiong, Yalan Zheng, Ruitong Gu, Jun Wen and Zhiyong Li

This qualitative study explores how Chinese senior outbound tourists perceive support from their adult children and what kinds of support they desire.

Abstract

Purpose

This qualitative study explores how Chinese senior outbound tourists perceive support from their adult children and what kinds of support they desire.

Design/methodology/approach

Qualitative data were collected from semi-structured interviews with 26 participants. Transcribed interviews were analysed via thematic analysis.

Findings

This study captured the contradictory feelings of different types of Chinese senior outbound tourists (i.e. independent, neutral, and dependent) according to the degree of desire for support from their adult children. The results further identified the real desires among Chinese senior outbound tourists for children's attitudinal support, caring support, appropriate financial support, companionship, and timing support.

Research limitations/implications

Since this qualitative research is based on small samples with typical social and cultural characteristics, our research results only describe an existence. Our findings provide insight into the existence of the phenomenon, rather than allowing the results to be generalized to the wider population (Gram et al., 2019).

Practical implications

The tourism industry could develop products to alleviate such feelings. Integrating the concept of filial piety into adult children's support for their parents' overseas travel can not only meet parents' expectations but also relieve parents' ambivalence. Destination operators and travel agencies could thus design mixed products targeting Chinese elderly parents and their adult children by providing activities for both generations. Purchasing behaviour represents a type of emotional and instrumental support for the elderly. Destination operators and travel agencies can also launch products suitable for in-depth outbound travel that cater to adult children's leisure travel while meeting the elderly's travel needs.

Originality/value

This study also extends both intergenerational support theory and intergenerational ambivalence theory regarding Chinese senior outbound tourists.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 35 no. 3
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 16 March 2015

Xianjin Zha, Jinchao Zhang, Yalan Yan and Wentao Wang

Flow experience is conceptualized as an optimal experience about an activity, characterized by a match between perceived challenges and perceived skills. The purpose of this paper…

1936

Abstract

Purpose

Flow experience is conceptualized as an optimal experience about an activity, characterized by a match between perceived challenges and perceived skills. The purpose of this paper is to explore mobile libraries by comparing users’ perceptions of web digital libraries and mobile libraries in terms of flow experience so as to obtain insights regarding the healthy development of mobile libraries.

Design/methodology/approach

Data collected from university digital library users were used for analysis. One figure was used to present the exact nature of users’ perceptions of flow experience in terms of data distribution. The paired samples t-test was used to present the exact mean difference between flow experience in using web digital libraries and mobile libraries.

Findings

Fewer users can experience flow and more users cannot experience flow in using mobile libraries than in using web digital libraries. The mean of flow experience in using mobile libraries is significantly smaller than that in using web digital libraries.

Practical implications

Digital libraries have faced severe competition in the modern information society. In China university libraries as a whole are undergoing the transition from web digital libraries to mobile libraries. It is critical to examine user experience in the initial or early stage of mobile library development. The authors believe the findings of this study regarding flow experience provide useful insights for facilitating the healthy development of mobile libraries.

Originality/value

This study explores and compares users’ perceptions of web digital libraries and mobile libraries in terms of flow experience, which the authors think provides a new view for university digital library research and practice alike.

Details

Library Hi Tech, vol. 33 no. 1
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 16 November 2015

Xianjin Zha, Wentao Wang, Yalan Yan, Jinchao Zhang and Daochen Zha

The purpose of this paper is to explore the antecedents of information seeking in digital libraries from the perspectives of the Technology Acceptance Model and flow experience…

2514

Abstract

Purpose

The purpose of this paper is to explore the antecedents of information seeking in digital libraries from the perspectives of the Technology Acceptance Model and flow experience, as well as the consequences from the perspectives of self-efficacy in getting information and individual performance.

Design/methodology/approach

A research model is developed and tested using questionnaires and, partial least squares structural equation modeling.

Findings

The effect of flow experience on information seeking in digital libraries is the largest one. Meanwhile, flow experience fully mediates the effects of ease of use and usefulness on information seeking in digital libraries which further leads to self-efficacy in getting information and individual performance.

Practical implications

Librarians should help users to experience more stable and sustainable flow by providing dependable, prompt, personalized and professional service to them. Librarians should try their best to provide diversified user training so as to guide potential users to seek information in digital libraries.

Originality/value

This study contributes to the theoretical development of the structural model exploring information seeking in digital libraries, presenting a new view for digital library research and practice alike.

Details

Aslib Journal of Information Management, vol. 67 no. 6
Type: Research Article
ISSN: 2050-3806

Keywords

1 – 4 of 4